Posts Tagged ‘downsized’

Does this scenario sound familiar? If so, G3 Solutions can help!

Saturday, April 10th, 2010

Top ten reasons why some quality systems are ineffective -

Reason #8 – The quality system is handled by one person

At G3 Solutions, we often receive calls from companies that are in need of expertise to help with quality system issues shortly before a third-party audit. This is often due to a lack of resources and downsizing from the recent economic nightmare of the past year.

Unfortunately, those employees that fell under the umbrella of “quality” were some of the first to be downsized. Since these employees were in charge of such key systems as internal audits, corrective actions and analysis of quality data, the maintenance of these systems would continually get put off until the last possible minute, if they were done at all. This is not the way a well implemented quality system should work.

Generally, the reason for this type of system meltdown is that most, if not all key functions of the system were handled by one employee whose primary purpose in the company was to be “the ISO person”. They were responsible for making sure all of that ISO 9001 “stuff” got done, and now they are not around – and no one has a clue as to what needs to be maintained.

A well implemented system will almost run by itself, with just minimal oversight by the selected management representative. Key systems should be shared and divided by top management; not handled solely by the quality manager or ISO coordinator. Not only will this shared strategy help maintain key processes, but will also encourage and promote employees to work with and improve the quality system.

For further information on how we can help, contact G3 Solutions today!